In the RSP portal, users are contacts within the applicant organization that have been invited to join the organization, or the first Primary User who created the organization originally. Users must have an ICANN Account that matches the email address of the contact that was invited. This ICANN account can be one that already exists or is created for the purpose of logging into the RSP portal. An organization can have two Primary Users and up to five Additional Users. Users can only belong to a single RSP organization.
Primary Users: Two users are created separately from the others. These are the Primary Users. The first Primary User will be the person who created the organization in the first place and will automatically join the organization. When creating the organization, they will enter the details of themselves and the second Primary User. This is done in the Applicant Entity Stakeholders section of the organization.
The second Primary User will be automatically sent one invite to join the organization, when the organization is created. If they do not accept that invitation within 72 hours, the first Primary can go into the system and re-invite them.
Additional Users: All Additional Users must be added as separate contacts at the bottom of the Applicant Entity Stakeholders section, below the Primary Users, and be issued with an invitation to join. The contact must accept the invitation to become an additional user.
Additional Users cannot be invited to join the organization until the organization has been Confirmed. After being confirmed, Primary Users can go into the Contacts section of the organization and they will see an INVITE button against each contact. Clicking this button will send an email to the contact, inviting them to join that organization as an Additional User.
If any user does not accept the invitation, after 72 hours Primary Users can re-issue their invitation, assuming the organization has been Confirmed.
Summary for creating Additional Users
- Create an organization
- Include in the organization a contact with an email address that matches that contact's ICANN account email address.
- Confirm the organization
- Send an invite to the contact to become a user of the organization
- The contact must accept the invitation
No invited users will be able to see any organization information until they have accepted an invitation to join the organization. With the exception of the first Primary User, because they created the organization in the first place and were automatically joined.