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ASP FAQs
Do pro bono service providers or mentors have to provide services to all gTLD applicants that request it?

Do pro bono service providers or mentors have to provide services to all gTLD applicants that request it?

No, pro bono service providers are free to provide services to whomever they wish.

ASP FAQs Individual Questions

ASP FAQs
What is the purpose of the Applicant Support Program (ASP)?
What are some examples of gTLDs and how they are used?
What qualifies an ASP applicant for support? What are the criteria to qualify?
What assistance does a qualified supported applicant receive?
When will I be able to apply for support?
Can governments apply for/qualify for the ASP?
What is the New gTLD Program: Next Round evaluation fee?
Can an applicant apply for support for more than one TLD or application?
Does ASP support extend to Registry Service Provider (RSP) fees?
Will ICANN recommend pro-bono (volunteer) service providers?
Will applicants be required to reveal the TLD string they intend to apply for in their ASP applications?
How will contention sets be handled for supported applicants?
Can a supported applicant be acquired after delegation?
Whom can I contact for more information?
Where can I learn more about applying for a new gTLD?
What measures does ICANN plan to take in order to support applicants that may be subject to sanctions?
Could a supported applicant serve as its own Registry Service Provider (RSP)?
Can an applicant apply to the ASP under more than one eligible entity type?
The ASP application asks for a Certificate of Good Standing. How can I know what the equivalent of a Certificate of Good Standing is for my country or territory?
Can I qualify for ASP if I have affiliation with a ccTLD?
Can existing contracted parties sign up to provide pro bono professional services or mentorship?
Are there requirements for the time commitment (e.g., number of hours or number of applicants) that a pro bono service provider or mentor must offer?
Can a pro bono service provider offering professional services also offer mentorship?
How will pro bono service providers or mentors connect with gTLD applicants?
Do pro bono service providers or mentors have to provide services to all gTLD applicants that request it?
What if a pro bono service provider or mentor is asked to help an applicant with their ASP or RSP application, rather than just their gTLD application? Could a pro bono service provider or mentor offer services or guidance to help applicants through their
When will the ASP close?
Will ICANN consider changing or extending the application close date for ASP?
What amount of bid credit am I eligible for if I qualify for support?
How do I update a Drafted Organization?
How do I submit an ASP application?
How do I submit an inquiry in the ASP portal?
Creating an ICANN Account Profile - 2 Step Process
What are Less Developed Economies as described in the Eligible Entities category?
What is a Certificate of Good Standing (CGS)?
What if the local jurisdiction doesn't offer a Certificate of Good Standing?
Will the ASP Application Deadline be extended?
Why isn't the ASP application window extended for longer periods of time?
Why do I need to have my organization information submitted to qualify for an extension?
Can ICANN share my application information with other parties?
How can I check my ASP application status?
What if I am not receiving a response to my inquiry?
If I have submitted my organization information recently, will I have time to submit my application before the application submission deadline on 19 December 2025?
Will a qualified ASP applicant receive a refund on its ASP deposit if it no longer wants to apply for a gTLD?
Are supported gTLD applicants restricted in what gTLD strings they can apply for?
In what format(s) can documentation be submitted as a part of my application?
How can I make a change to my application?
What Organization contact information needs to be provided as a part of my application?
What organization contacts need to be provided?
What does "legal form" mean?
What's included in the Completeness Check?
How do I update a drafted application?
What does it mean to submit an Organization?

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